Contact information

Emil Shoes

4920 New Utrecht Ave
Brooklyn, NY 11219
United States

Customer service

Email: sales@emilshoes.com
Phone: (718) 871-5663

We answer emails within one business day. Please include your order number if you're writing about an order — it's the fastest way for us to help.

What to contact us about

  • Sizing and width questions before you buy
  • Order status, tracking, and delivery problems
  • Changing or cancelling an order that hasn't shipped
  • Starting a return — see our Return and refund policy